Frequently Asked Questions

1) My bracelet doesn't fit, can it be adjusted?

-Yes! Bracelets can be adjusted by filling our our readjustment

for here: https://avalisecreations.com/products/bracelet-adjustment

 

2) Do you offer custom bracelets?

-At this time we only offer custom memory bracelets.

 

3) Do you have custom beaded watch bands?

-At this time we only offer engraved watch bands.

 

4) What is your shipping time?

- Please refer to our shipping and delivery page for information 

on shipping and delivery times here: https://avalisecreations.com/pages/shipping-delivery

 

5) Do you accept returns?

-Please refer to our returns policy page for all information on

what can be returned here: https://avalisecreations.com/pages/returns-policy

 

6) Do you ship international?

-Yes, we do offer international shipping. Rates are automatically

calculated at checkout.

 

7) I just placed an order, will I get a confirmation from you?

-Yes! You will receive a confirmation shortly after your order was placed. It will keep you posted with shipping and tracking information as well!

 

8) How do I change and or cancel my order after it's been placed?

-As long as you email us as quickly as you can at info@avalisecreations.com, we can get everything taken care of for you! If you placed an order for a custom item, you will only have up to 48 hours to cancel your order. 

IMPORTANT NOTE: If your order has already made it through fulfillment, and you have received a shipping notification, we will not be able to cancel your order.

 

9) What forms of payment do you take?

-We currently take all major credit cards, in addition to Sezzle, PayPal and Amazon Pay.